shower quality, pool accessibility, gym facilities

The carpets need a major overhaul!!! Requesting a better room shouldn't mean being met with unpleasant odors and delays!!! The lobby's overpowering scent is off-putting and definitely needs adjustment!!!

Couple seeking a nice getaway

The pool is huge and inviting, perfect for a relaxing day. The staff, especially at the bar, were friendly and made great drinks.

It wasn't cheap, but still acceptable for what you get.

All fine, but cleanliness issues

Strongly recommend for a short stayover

Comfortable room, friendly staff, the breakfast buffet is huge with everything you could ask for including local delicacies.

No

The Dominican Fiesta experience was highly satisfying. The room was spacious, impeccably clean, and very comfortable. The breakfast was a highlight, featuring diverse options each day including freshly baked goods. The pool area was well-maintained and provided a relaxing atmosphere. The staff were exceptionally courteous and attentive, especially with assistance in arranging my work-related tasks and responding to inquiries promptly.

The bathroom lacked proper ventilation.

I enjoyed my stay in a Beautiful Single Room. The pool offered a relaxing escape, and the friendly staff provided excellent service. One minor issue was the limited dining options during my visit. A pleasant experience that I would gladly repeat.

I really enjoyed my stay. the hotel went above and beyond for my mom's birthday with a beautiful cake and amazing decorations from Paloma and Ismael. The outdoor swimming pool was a relaxing escape, and the spa services were just what I needed after a long day. The only downside was that the elevators felt a bit outdated, but it didn’t dampen our experience at all! 😊

The pool area offers a relaxing vibe, large enough to accommodate a good number of guests without feeling cramped. The grounds around the hotel are well-kept, creating an inviting atmosphere, especially for families or groups looking to unwind.

Disappointment hit hard when the promised luxurious room turned out to be a subpar space near the parking lot, with tons of noise from nearby events. The food service was painfully slow, with meals arriving cold after long waits, and communication around requests fell flat, leading to a frustrating overall experience. The noise level, especially from parties or music, made it hard to relax, even in the supposedly quieter rooms. Check-out processes felt disorganized, with unclear charges and lack of follow-ups on misplaced items, which can add stress to any trip.

I recently stayed for 3 nights as a solo traveler and found the apartment room comfortable and the overall environment pleasant. The staff were very polite and went out of their way to assist with my requests. However, I did experience some uncomfortable moments with the security staff, which detracted from my overall experience. The dining options were great, providing delicious meals at a reasonable price.

I had an amazing time here! The buffet food was delicious, the big pool was so refreshing, and the balcony view from my deluxe room was stunning! I would definitely stay again.

This hotel suits me perfectly! The friendly staff always help with directions. I enjoy the outdoor swimming pool, fitness centre, and jacuzzi. For an lovely experience, I recommend trying the daily buffet. I'm coming back for a romantic escape!

The staff were super friendly, especially Esmeralda, who made our mornings brighter with her delicious omelettes! 🍳 The carpet in the hallways could use a serious upgrade though.

Had a great time with friends! We enjoyed exploring the nearby museums and historic churches, and the front desk staff helped us arrange everything. The free Wi-Fi was a nice touch and kept us connected. Overall, the pool was relaxing, and the breakfast was delicious!

One disappointment was that we were misinformed about the shuttle service. We had to fit three tall friends and our luggage into a regular car, which was definitely cramped. It would’ve been better to have a proper vehicle arranged for us.

Exceptional staff and delightful amenities

I had a fantastic experience during my stay, enjoying the beautiful decor and well-maintained facilities. The staff were incredibly friendly and accommodating, making me feel right at home. I especially loved the delicious breakfast offered each morning, with a great variety of fresh options. However, I did find the check-in process a bit slow, which could be improved.

Perfect for families looking for comfort

The breakfast was massive and delicious, with everything you'd want to start your day right. The staff treat you like family. They are always smiling and ready to help.

It wasn't exactly inexpensive but still reasonable.